Egypt-based Mass Transit e-Shuttle Service Swvl is currently doing a pilot study in Nairobi for the next couple of weeks.
The company which operations are tech based similar to Uber and Taxify is set to gather data for an optimized and possible roll-out sometime in February 2019.
Procedure of getting their services
After downloading their application, one will need to select location and destination, and then your nearest station and their drop off station will appear as well.
After choosing the station, the station’s exact location will appear along with the route and duration.
The client will need to add your credit card and time and get a boarding pass which includes his or her name, pick-up, drop off…etc.
Before the trip starts, a tracking option is visible for the client, so the client will be able to track the bus itself including live updates.
At the moment, the management has said that the payment method is credit card only, but they promised that the next couple of months, they would include four other payment options including wallets, cash on delivery, and many more.
In Kenya, the clients will be able to make payments via cash or any other card-based wallet solution (M-PESA is notably missing).
Currently, five busses have been plying the Nairobi Thika route with more yet to be deployed in other parts soon.
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